Accessible complaints support
We're committed to making complaints accessible to everyone. You'll never be forced into a digital-only route.
Ways we can help
- Request communications in an accessible format (large print, easy read, email or phone).
- Authorise a representative, friend, family member or advocate to act for you.
- Tell us your preferred communication method and we'll use it.
- Use Relay UK if you're deaf, hard of hearing or have a speech impairment.
- Extra time and tailored support if you're in a vulnerable situation.
Contact us for support
Call 03333 445 456, email support@talk-4.co.uk, or write to Talk4 Complaints, 38 Rothesay Road, Luton, England, LU1 1QZ.