Historic regulatory codes
Switching & Number Porting Code
Version 1.0 · Effective 01/09/2026 · all customers
CurrentView
Roaming, International & Bill Limits Code
Version 1.0 · Effective 01/09/2026 · personal customers
CurrentView
Responsible Sales, Marketing & Mis-selling Code
Version 1.0 · Effective 01/09/2026 · all customers
CurrentView
Premium Rate & Non-Geographic Calls Code
Version 1.0 · Effective 01/09/2026 · all customers
CurrentView
Traffic Management & Open Internet Transparency Code
Version 1.0 · Effective 01/09/2026 · all customers
CurrentView
Mobile Service, Coverage & Data Transparency Code
Version 1.0 · Effective 01/09/2026 · personal customers
CurrentView
Managing Debt & Payment Difficulties Code
Version 1.0 · Effective 01/09/2026 · all customers
CurrentView
Emergency Calls, VoIP & Power Resilience Code
Version 1.0 · Effective 01/09/2026 · all customers
CurrentView
Customer Complaints Code of Practice
Version 1.0 · Effective 01/09/2026 · all customers
CurrentView
Calling Line Identification & Scam Call Protection Code
Version 1.0 · Effective 01/09/2026 · business customers
CurrentView
Broadband Speeds & Service Information Code
Version 1.0 · Effective 01/09/2026 · all customers
CurrentView
Accessibility & Vulnerable Customers Code
Version 1.0 · Effective 01/09/2026 · all customers
CurrentView